Testimonials

Here are what a few of our clients say...

"Wow, these guys are great! My parents are elderly, my dad has Parkinson's. I try to keep up all the maintenance on their house, but my skills are limited and I usually know when to call in a pro. Dealing with sewage back up, I did all I could then called The Drain Brain. It was after hours, but I needed the problem fixed ASAP. They arrived in less than an hour. Steve was very personable, professional, got the job done and was on his way! I couldn't be happier with their service and how pleasant they are to work with. I highly recommend The Drain Brain!"

"We had a serious septic problem on a weekend. The people from The Drain Brain arrived within an hour of our call. They did a superb job resolving the problem and cleaning up after they were finished. Pricing was reasonable and service was excellent."

"The Drain Brain is so right in saying that they fix what "Others have tried and failed." I had a plumber come over to fix my clogged drain. He tried for days, three times with a snake and failed. The best thing he did was to recommend The Drain Brain. The Drain Brain came over and fixed the problem on the first try that lasted less than half an hour. Thank you, Drain Brain!"

"Steve was wonderful! He showed up within the hour, explained everything to us very thoroughly, returned a second time to follow up and make sure everything was in working order, and even stayed after hours to complete the job without any hesitation. The price was unbeatable! The Drain Brain team truly cares about helping their customers."

"First time customer here. We definitely will be using them for any future needs. They are prompt, thorough and courteous. Thanks for getting my drain fixed so quickly."

"Wouldn't dream of using a different team. Professional, friendly, and the most affordable in town. We use them for our total of 300 apartments in the area."

"Always great and prompt service, I have used them both commercially and personally and highly recommend them. Prices are the best and the staff is friendly, skilled and they leave the job spotless."

"Steve was fantastic, identified the problem quickly and got everything taken care of! The price was reasonable and the piece of mind is priceless! I would definitely recommend them and will use them again (but hopefully I won't have to anytime soon.)"

"I cannot promote these gentlemen enough. Professional, explanatory, thoughtful...just to name a few. They should be charging a lot more!! (Except me of course!) Never a wait, and walk you through every possible option. I will honestly never call anyone else for my plumbing needs."

"I highly recommend The Drain Brain. They found the clog after another company could not! Should have called them 1st!!! Very prompt and professional!"

"The Drain Brain crew is the absolute best! We were so well taken care of and we learned so much from these superb, respectful and considerate plumbers. I would recommend them to anyone and we are very grateful for how quickly they fit us in and took care of us! Thank you so much Drain Brain!"

"Wonderful service! We had "other guys" here firs, who said there was nothing more they could do and gave us a $7,000 estimate for a whole new sewer line. Steve worked his magic and got things flowing again. I'll be recommending The Drain Brain to all friends and family!"

"Steve from The Drain Brain just came out (same day appointment no less) and got us back on track. Super fast, very polite and explained it all as he went along. Great price and even cleaned up everything behind himself. I can't recommend them enough! Great guys and awesome work!"

"We had the unfortunate experience of a clogged main drain over the Labor Day weekend. We called The Drain Brain based upon the reviews. Within an hour of the call the technician, Steve, was at our home. He was polite, professional, knowledgeable and a truly nice young man. He got right to work and took every precaution to protect our carpeted basement stairs and floor. Within an hour he re-opened our drain and not once did he complain about having to come out on a Holiday weekend. He was a true ambassador for the company. A huge thank you, for an often thankless job, to Steve and The Drain Brain. We will not lose your number and highly recommend you as a go-to business when in need. thanks to the Company and Steve. We are grateful!!!!"

"There aren't the right words to say how great this company is! Their honesty, integrity and professionalism is amazing. Call them first when you have a drain problem. You won't be disappointed. The cost for their services is extremely reasonable. Everything is cleaned up when the job is done. You and your home will be treated with respect."

"If there's something clogged in the neighborhood, who y'gonna call? The Drain Brain! These guys are the real deal. I called them this morning at 9 a.m. and Warren was here in 90 minutes and fixed it in practically ninety seconds. (Had a worse flooding problem elsewhere last year on a Sunday; again, prompt response and permanent repair.) Clogging problems get a run for their money with these guys. Definitely recommend and worth every penny; they're reasonably priced, too!"

"These guys are awesome and honest! After waiting 2 days for Auchanie who called and said they were running late and would need to charge emergency fees for their delay, no thanks!!! The Drain Brain was at my home within an hour!!! Problem fixed great service thank you!!!"

"I highly recommend them for any issues you may have!!! They were very nice .. professional and EXTREMELY helpful!!! It's always worrisome when you are having issues to only think about the cost and will they be honest.. well, let me ease your mind and tell you they are very honest and they won't gauge you!!! I hope you will all think about them and make that call!! I am not related nor have I ever met them before today.. so let me give you that disclaimer! I had an emergency with a flooding basement and they came quick and solved the problem. He even told me how to prevent any issues in the future. Don' call those companies you see on TV.. call an honest man who takes pride in his work!! Call The Drain Brain now!!"

"The best drain cleaning company in town! They didn't give up and kept on going to diagnose the issue and resolve it! Unlike another local company. Will use for ALL future needs and would recommend! Thanks again!"

"Warren went above and beyond the call of duty yesterday to help my family with a sewer blockage and backup disaster. He went through hell as well as through every tool in his arsenal to get the job done. Afterward, his detailed explanation of the issues he encountered, including the specifics about how to resolve those issues, left no doubt in my mind that his business is aptly named - HE IS THE DRAIN BRAIN! Thanks so much for everything, Warren!!!"

"Great service and Warren couldn't have been nicer."

"The Drain Brain's service is very professional, courteous, and knowledgeable. It is comforting to see they care about the quality of their work and make sure everything is right before they leave, and it is guaranteed after they leave. Excellent service and very reasonable rates."

"I was very lucky to call Brain Drain! Service was excellent. They arrived the same day within hours of my call. Courteous, knowledgeable, professional service. They explained everything they did to clean the main line and identified the source of the problem. Very reasonable rates & guarantee their work. I'll definitely recommend Brain Drain to family & friends!!!"

"The Drain Brian is a real deal people. very competent and right on time. My name is Bright from Binghamton and I highly recommend The Drain Brain to anyone who needs the work done right and perfect."

"This company is excellent for drainage issues, I am so glad I picked them! - Charged me $400 less than what I had paid plumber to do 6 months ago. flat rate is very reasonable. - Worked around my schedule and tried to get in as early as possible -Showed me via camera/video the extent of my problem in the pipe so I would have a full understanding of what needed to be done short term and long term - actually modified a piece of their equipment (on site) to adjust to breakages in the pipes and chop out the tougher roots! - Very personable and dedicated to the quality of their work."

"Needed to have a branch cleaned out. They were priced competitively, and were friendly on the phone. I received a call saying they were available to come early if I wanted, since I was around, he showed up 45 minutes early. He explained everything in detail, and in the process we found a clogged floor drain which he cleaned out for a very reasonable price. He was in and out in about a half hour, left the place clean, everything works great now, and guaranteed his work for 3 months. I would definitely recommend them."